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SNHD adds new phone line to expand COVID-19 helpline capacity |

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SNHD adds new phone line to expand COVID-19 helpline capacity

LAS VEGAS (KLAS) -- The Southern Nevada Health District is expanding its COVID-19 helpline capacity.

The helpline is now available seven days a week, from 8 a.m. to 5 p.m., and the health district has added a new phone line to provide more access for people seeking assistance with appointments and information.

For support, questions, or to make/cancel appointments, call one of the two following phone numbers:

  • (702) 759-1900
  • (702) 455-0696  

#COVID19 update: The @SNHDinfo is expanding its #Coronavirus helpline capacity. The helplines will be open 7 days a week from 8am to 5pm. There's also a new phone line for help with appointments and information. People can call 702-455-0696 and 702-759-1900.#Vegas #ClarkCounty pic.twitter.com/UxNj6rsN3o

— Clark County Nevada (@ClarkCountyNV) February 13, 2021

The health district is urging people who may have made multiple appointments to cancel their duplicate appointments. This will open up a spot for someone else in need to get the vaccine.

Those who made appointments are provided a link in an email to cancel and should check their Spam or Junk folder if they cannot find it.

People can also call the helpline numbers or email covidvaccine-appointments@snhd.org for assistance.

Hotline operations will be closed on Monday, Feb. 15, in observation of Presidents' Day.